Privacy Policy

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PRIVACY POLICY FOR SAFIRE CANDLES

Effective Date: 1 March 2026

SaFire Candles is a UK-based sole trader business ("we", "us", "our"). We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or purchase from us. 

1. Information We Collect 

We may collect and process the following personal data:

Full name 

Billing and delivery address

Email address

Telephone number

Order history and purchase details

Payment confirmation information

Payment card details are processed via third-party providers. We do not store full card information. 

2. How We Use Your Information

We use your personal data to:

Process and fulfil your orders

Provide customer service and respond to enquiries

Send order confirmations and delivery updates 

Maintain records for tax and accounting purposes

Improve our products and services

We do not sell, rent, or trade your personal data. 

3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity - to fulfil your order 

Legal obligation - to comply with tax and accounting laws

Legitimate interests - to operate and improve our business

4. Sharing Your Data

We may share your data with trusted third parties including:

Payment processors (e.g., GoDaddy Payments, Stripe, Paypal, Square)

Delivery providers and couriers

Website hosting and technical service providers

All third parties are required to protect your data and process it lawfully. 

5. Data Retention

We retain order and financial records for up to 6 years in accordance with UK tax legislation.

6. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. 

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data 

Request correction of inaccurate data 

Request deletion (where legally permitted)

Restrict or object to processing 

Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact: 

Email: sales@safirecandles.com

Business Name: SaFire Candles

Location: United Kingdom